Setup Guide
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Download the App
Search 'Ele.me' on App Store or Google Play.
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Link Alipay
Ele.me is owned by Alibaba and works seamlessly with Alipay. Link your Alipay account for easy checkout.
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Coverage
Available in most Chinese cities. Good selection of local restaurants alongside popular chains.
UI Navigator — Key Buttons Translated
Browse restaurants and add items to cart
Track your current and past deliveries
Discount coupons and promotions
Manage your delivery addresses
Account settings and payment methods
Frequently Asked Questions
Can foreigners order food on Ele.me in China?
Yes, Ele.me is one of China's main food delivery apps and works in most cities. Follow the guide steps to install and register. A Chinese payment method is needed to order.
Do I need a Chinese phone number for Ele.me?
A Chinese mobile number is recommended for account registration and delivery contact. Some foreign numbers may work for signup, but a Chinese SIM is more reliable.
Can I pay on Ele.me with a foreign credit card?
No. Ele.me requires a linked Chinese payment method such as Alipay or WeChat Pay. Foreign credit cards are not accepted directly, so set up a Chinese payment app first.
Is the Ele.me app available in English?
The Ele.me interface is in Chinese only. Menus, restaurant names, and delivery addresses are all in Chinese. A translation tool helps when browsing and placing orders.
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